Frequently Asked Questions
Everything you need to know about your MotoGP gear and orders.
Is all the merchandise officially licensed?
Yes, every item available at MotoGP Authentics is 100% officially licensed merchandise, ensuring you receive genuine apparel and accessories from your favorite teams and riders.
How long does international shipping take?
We ship worldwide. Standard international shipping typically takes 7-14 business days, while express options are available at checkout for faster delivery within 3-5 business days.
What is your return policy for apparel?
We offer a 30-day return policy on all unworn items with original tags attached. Please note that personalized or custom-made rider gear cannot be returned unless there is a manufacturing defect.
How do I know which size to order?
Each product page features a detailed size guide. Since team gear can vary between European and US fits, we recommend measuring a similar garment you own and comparing it to our chart.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your package's progress.